Privacy Policy

Northland Roofing LLC operates the website northlandroofingllc.com, specializing in roofing and exterior contracting services. We understand the importance of your privacy. Just like you, we prefer less spam and fewer unsolicited calls. Rest assured, we use your information solely to provide you with the best possible service. Our commitment to your privacy is as strong as our dedication to top-notch roofing services.

1. Information Collection

We collect personal information to enhance our services and communicate effectively with you. This includes your name, address, email address, phone number, and IP address. The IP address helps us reduce spam and is not used for individual tracking. Our website utilizes tools such as Google Analytics, WordPress, and Elementor for general site analytics and improvement, not for personal tracking. We’re committed to using this data responsibly, focusing on service excellence.

2. Use of Information

The information we collect is essential for contacting you about your service requests, offering additional services, and maintaining our relationship through maintenance reminders or relevant updates. We utilize this information primarily for internal purposes, focusing on enhancing our roofing and contracting services rather than for online advertising or data trading. Our use of tools like Google Analytics, WordPress, and Elementor aims at general site analytics and improvement, ensuring a better service experience for you.

3. Handling of Phone Numbers

3.1 Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

3.2 Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

3.3 Message and Data Rates May Apply

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

4. User Rights

You have the right to access, correct, or delete your personal information with us. We are committed to ensuring that your data is accurate and used in a manner that respects your preferences. Should you wish to review, update, or remove your information, or if you prefer not to receive future communications from us, please contact us directly. Our goal is to provide you with control over your personal data and its use.

5. Data Protection

Northland Roofing LLC takes reasonable steps to protect your information. We rely on the security measures of our service providers, which include email and CRM systems known for their strong commitment to data security. Your information is handled with care, ensuring it is stored and transmitted using secure, industry-standard practices.

6. Contact Information

For any privacy-related questions, concerns, or if you need assistance managing your information, please contact us at office@northlandroofingllc.com or by phone at (203) 448-8793. Our team is ready to assist you promptly and efficiently, ensuring your privacy concerns are addressed.

7. Policy Updates

We reserve the right to update this privacy policy as our services evolve and as legal requirements change. Any significant updates will be prominently posted on our website’s privacy policy page, ensuring you are always informed of how we manage and protect your personal information. Please review our policy periodically for any changes.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. Our services are designed for a general audience, and we adhere strictly to laws and regulations protecting children’s privacy.

9. Agreement

By using our website, you acknowledge and consent to the collection and use of your information as detailed in this policy. We are committed to transparent and responsible data handling practices. If you have any concerns or questions about our privacy practices, we encourage open communication and welcome you to contact us.